Privacy Policy

1. Who we are

Swah is a done-for-you ChatGPT Ads agency. This privacy policy explains how we collect, use, and protect your personal data when you use our website or submit an enquiry through our contact form.

2. What data we collect

When you submit an enquiry via our contact form, we collect the following personal data:

• Name (first and last)
• Email address
• Company name
• Company website
• Industry
• Estimated monthly ad budget
• Current advertising platforms (if provided)
• Your goals and anything else you choose to share

3. Why we collect it

We collect this information solely to understand your needs and respond to your enquiry. We use it to assess whether Swah is a good fit for your business, prepare for any follow-up calls, and communicate with you about our services. We do not sell your data or use it for unrelated marketing without your consent.

4. How we respond

We aim to respond to all enquiries within 48 hours. In most cases you will receive a personal reply from a member of our team. If we need more information to help you, we may follow up by email or suggest a call.

5. Calendly bookings

If you choose to book a call through our Calendly integration, your booking details (name, email, and selected time slot) are processed by Calendly. Calendly is a third-party service provider and their use of your data is governed by their own privacy notice. We encourage you to review it before booking.

6. Cookies and analytics

Our website may use cookies and similar technologies to understand how visitors use the site, improve functionality, and support basic analytics. These are typically first-party, session, or analytics cookies. You can control cookies through your browser settings.

7. Data retention

We keep your enquiry data for as long as necessary to manage our relationship with you. If you do not become a client, we will generally retain your information for up to 24 months, after which it is securely deleted or anonymised, unless we are required to keep it longer for legal or regulatory reasons.

8. Your rights

You have the right to:

• Access the personal data we hold about you
• Request corrections to inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Withdraw consent at any time

To exercise any of these rights, or if you have questions about this policy, please email us at privacy@swah.co.

9. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact us

For data requests or privacy questions, email privacy@swah.co.